Customer Service Strategies on eBay

Customer service is important on eBay. Buyers rate their satisfaction with sellers, and your rating can make a difference on whether potential customers are willing to buy from you.

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Customer Service Skills Training and ROI

Statistics consistently reinforce that the biggest challenge in today?s contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise?I?ve seen anywhere from $6500 to $10,000 quoted per agent! At the same time, losing customers because of bad call experiences negatively impacts your bottom line. What can you do? How do you justify the training expenditure?

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Customer Service Policy Geared For Excellence

One unhappy customer can tell the world about inferior service while very few happy customers tell a single person. Having a rock solid customer service policy can help you deal with all aspects of your customer’s requests. This policy should cover basic areas of a customer service program, which will help you to develop a positive relationship with all of your customers.

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Customer Service Live Chat

Live chat customer service works like a voice support; this however is not on the telephone but rather through chatrooms. This is the best case of course, because there are times when you may not have live operators to handle your request for support, and thus you will receive an automated response for your queries.

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Customer Service is Now Customer Care

This article explains how customer service has changed into

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Customer Service in Business

This article gives an overview of the positive effects of having good customer service in the food industry. Return customers, word-of-mouth advertising, and being unique as there has been a decrease of good customer service will be the reward.

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Customer Service Done Right

Do you provide a service to your customers? You do, if you do any type of work. Are you interested in setting yourself apart from the pack? If so, you can make more money as long as you are committed to providing service that goes above and beyond what is expected.

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Customer Service – A Lost Art?

Customer service is a very important part of any business. It can be the determining factor when some one is considering a return visit to your business.

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Customer Loyalty ? The Key to Business Success

Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ?satisfied? customers. No! What we all should be seeking is to have loyal customers. But how can you turn a satisfied customer into a loyal one?

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Customers Who Rave About You and Your Service

According to customer service studies by marketing gurus of the world, here are the following qualities, which must be present in your life and your business in order to develop raving fan customers who are not just satisfied but completely loyal to you over the long haul.

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