December 2020
The Best Help Desks On The Internet
If you are having a technical issue with your computer, and you need assistance, your best bet is to call your manufacturers technical support line. In most cases, technical support is part of the package when you first purchased your computer. If, for some reason, you are unable to use your computer manufacturers help desk services, here are a few free help desk sites on the Internet.
The benefits and the dangers of CRM
“CRM” stands for Customer Relationship Management. It is a business strategy that is used to improve customer service, and increase customer satisfaction. Customer Relationship Management is designed to provide information a business need to develop and implement smarter customer strategies.
The ABCs of Customer Recovery
This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease?.the ABC?s of Customer Recovery.
The 7 Secrets Of Wow! Customer Service
When you give your customers a service that is way out of the normal, two things happen: your customers come back again and again; and your job becomes a source of pleasure. This article shows you how to do it.
The 5 W’s of World Class Customer Service Training
The preamble to the United States Constitution begins, ?we, the people.? I feel strongly that we, the people, are what make the difference in life, both personally and professionally.
Ten Ways to Build Client Trust
Clients work with professionals whom they trust. Building ttrust is an ongoing process. Here are 10 wyas to build trust with both old and new clients.
Sure Fire Ways To Drive Customers Away!
Stop driving away your customers or members and learn about what we should all know about “relationships”.
Support is key to success for any company
An individual, or group of individuals can form a company and offer the greatest product or service known to man, but if they haven’t performed due dilligence up front in planning and implementing a robust customer support system, they’re going to be in for some tough times.
Seven Ways to Make Your Customers Feel Important
If we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important. Customers are people first.
Quiz- Do You Sell Yourself To The Customer?
Sales is one of the most exciting professions. It is also one of the toughest professions. Selling to customers can be a real task. If by any chance, you get a tough buyer, you will need all the training to sell to him/her.