Tips

Creating a Call Center Script

Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.

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Why you should Hire Movers

This article contain info on movers. What you schall consider when your moving and why you should hire a mover.

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Why you need an Answering Service?

What to do when you got to answer a call when you can?t!

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Where Has Customer Service Gone?

This articles shows where companies are going with their customer service and what individuals can do about it.

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When Customers Complain

You probably won’t have been in business too long before you get your first complaint. It just can’t help but happen: low-end customers pay nothing and expect the Earth, while high-end ones pay a lot but expect an inhuman effort in return. You just can’t please all of the people all of the time, even if you run yourself ragged trying — there will always be someone who’s not happy with what you’ve done. So what can you do about it?

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What is Customer Service?

You could answer the question “What is Customer service” by saying that it is about “exceeding” the expectations of the client, not just “satisfying” them. This is not just about the product or service that you are selling; it’s about looking after the people buying them from you too…

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What is 24-7 support?

Do you get frustrated calling a hot line for many times and still no answer whatsoever? Do you hate bringing your machine to the store and waiting for days for the service? Do you want quick response and assistance from product manufacturers? The answer is the modern 247 support service.

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What are all the services movers provide?

This article contain info on movers. What service do they provide and what preparations you have to take before the movers arrive.

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We Sell For Less and Our Stores Are a Mess!

What kind of image do you present when marketing your products? Are you professional and well organized or does your store/site/whatever scream, “sloppy!,” to those who matter the most: your customers? Let’s see how one leading retailer is winning the sales war, but losing an important battle: cleanliness.

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Use of intranets / extranets for HIPAA compliance

Intranets and extranets are now available that meet the rigorous security requirements of the healthcare industry.

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