Customer Service – A Lost Art?

Customer service is a very important part of any business. It can be the determining factor when some one is considering a return visit to your business.

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Customer Loyalty ? The Key to Business Success

Talk to many business people about how they approach customer service and the majority of them will say that they are aiming to have ?satisfied? customers. No! What we all should be seeking is to have loyal customers. But how can you turn a satisfied customer into a loyal one?

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Customers Who Rave About You and Your Service

According to customer service studies by marketing gurus of the world, here are the following qualities, which must be present in your life and your business in order to develop raving fan customers who are not just satisfied but completely loyal to you over the long haul.

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CRM: Keeping Customers Loyal

Customers are now in charge. Thanks to the growth of the Web, it is easier than ever to comparison shop and switch from one business to another with the click of a mouse. However, research has found that in the online market, customers yearn for trustworthiness more than ever.

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Contracts For Your Customers, Ink It On Paper

When you’re dealing with customers, sometimes things can go wrong. It might be your fault, it might be their fault or it might be no-one’s fault — but if you didn’t make a contract, then you’ll all suffer.

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Contact Center Consultants

In the Internet-driven world of today, contact centers have become a very resourceful facility for businesses around the world. Big companies are readily putting up contact centers to channel their customer care needs. Contact center consultants specialize in providing vendor-neutral information on various aspects of call centers, like call center software, operating equipment and relevant data systems.

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Christian Services: Service or Using Others?

Are Christians taking advantage of other Christians in business by expecting a discount? If you are a Christian are you obligated to finding a Christian for products and services? This bold article takes an honest look at Christian business ethics.

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Can You Hear Me Now?

We all think we know how to listen, yes? The fact is that very few people know how to truly listen. In our earnestness to serve, we get pulled out of a conversation by preparing for the answer while the other person is still talking. We wait for a pause and when the person takes a breath, we jump in to improve or remedy the situation.

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Can You Afford What Rudeness Is Costing Your Business?

Take a quick etiquette quiz and learn how much rudeness may be affecting your bottom line.

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CAD Services in a better way

First of all, let?s have a brief introduction of CAD Services. Computer Aided Design (CAD) service is a type of computer-based tool, which can be used for drafting and designing related services.

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