Turn Your Customer Complaint into a Positive

The last thing we want to hear during our work day is complaints from customers. However, it does come with the territory. Here are a few tips on how to turn your customer?s complaint into a positive.

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The Golden Rule of Customer Service

Can the simplest life lessons apply to our sales careers?

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Customer Service Policy Geared For Excellence

One unhappy customer can tell the world about inferior service while very few happy customers tell a single person. Having a rock solid customer service policy can help you deal with all aspects of your customer’s requests. This policy should cover basic areas of a customer service program, which will help you to develop a positive relationship with all of your customers.

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