Human Interest

Seven Ways to Make Your Customers Feel Important

If we put all of our focus on processes, systems, strategies and procedures we may lose track of something very important. Customers are people first.

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Is It Really Worth The Money?

When it comes to services I sometimes wonder if the asking price is really worth it. I can usually find the service that I am looking for online. Then I have to look around to find witch one is going to give me the most for the money. Well I have found that if I go with the low ball guy, he is reeling me in for a huge sales pitch to asks me to spend more than I would with the high roller guy. Maybe that?s where I should have started my search.

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6 Tips for Keeping Your Cool When Customers Get Hot

Don’t take the bait when dealing with difficult customers.

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