representative

The Simplest Solution To Customer Satisfaction

?Thank you for calling XYZ Company. Your call is important to us but not important enough for us to answer it. Please hold for eternity or leave a message and a representative will contact you as soon as it is convenient for us.?

Continue Reading

The Moment of Truth

*You only get one Moment of Truth with customers. Will it be a moment of misery or a moment of WOW?

Continue Reading

Keeping Your Cool When The Customer Gets Hot

Providing excellent customer service is the only way to really differentiate your company from competitors. Follow these 4 steps to elevate your customer service and relieve yourself from a great deal of stress.

Continue Reading

Customer Service is Now Customer Care

This article explains how customer service has changed into

Continue Reading